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Return Policy


Returns
If 15 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.

  • Items must be sent back within 15 days of the delivery date.

  • Items must be unworn, unwashed, and have original tags attached.

  • Items must be free of stains, makeup, deodorant, or wear.

  • Bodysuits, swimwear, and undergarments are non-returnable.

  • Accessories are non-returnable.
  • Returns are processed within 5-7 business days after your item(s) are delivered.

  • We do not provide pre-paid return labels; you are responsible for covering shipping costs to return.

  • Damaged, defective, or incorrect items must be reported within 2 business days of delivery. 
  • Return packages must include  packing slip. If these are not filled out correctly, your return may experience issues in processing.

  • When sending back items from multiple orders, please fill out a return form or packing slip from each order returned.
  • Miami Posh Boutique is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
here are certain situations where only partial refunds are granted (if applicable)

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at shopmiamiposh@gmail.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items that are more than 20% off cannot be refunded. 

Exchanges
If you need to exchange it for the same item, please send us an email at shopmiamiposh@gmail.com and we will be able to hold the size you will need and send your item to: 14815 100th lane north West Palm Beach Florida US 33412.

Shipping
To return your product, you should mail your product to: 14815 100th lane north West Palm Beach Florida US 33412

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.